Politique de Confidentialité

1. Introduction

Protecting your personal and business information is of utmost importance to Nutradays. This Privacy Policy details how we collect, process, use, and protect your information when you visit our B2B platform, request product samples, or submit inquiries via our Request for Quote (RFQ) forms.

As an exclusively business-to-business (B2B) supplier, we primarily collect commercial and professional information. Personal data is handled strictly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Collection

We collect information that you voluntarily provide to us, as well as automatic usage data:

• Inquiry and Business Contact Details: Representative name, company name, corporate email address, telephone number, physical business address (for logistics/shipping purposes), and specific product interests (e.g., botanical extracts, plant proteins).
• Sample Requests: Shipping destination, contact person, logistics preferences, and corporate credentials to verify eligibility for free samples.
• Technical Usage Information: IP address, browser type, operating system, referring URLs, pages visited on our website, and timestamps of access.

3. How We Use Data

We utilize the collected information for the following professional purposes:

• Processing your RFQs, issuing formal price quotes, and completing wholesale transactions.
• Dispatching botanical samples and coordinating international shipping logistics (Incoterms).
• Ensuring compliance with international customs regulations and industry certification standards.
• Improving our website performance, fixing technical bugs, and maintaining system security.
• Sending critical updates regarding product specifications, certifications, or logistical terms.

4. Data Sharing

We do not sell, rent, or lease your information to third-party advertisers. We share data only with trusted partners essential for our business operations, such as international logistics carriers, custom brokers, and secure IT service providers. All such third parties are bound to protect your information.

As a global supplier with primary operations in Xi'an, China, and overseas logistics hubs, your data may be transferred across international borders. We ensure all international transfers comply with applicable laws and maintain standard safeguards (such as EU Standard Contractual Clauses).

5. Data Security

We implement robust technical and organizational security measures (TOMs) to safeguard your data from unauthorized access, loss, alteration, or disclosure. Our servers use firewalls and security protocols, and data transmitted via our web forms is encrypted using secure HTTPS/TLS technology.

6. Your Rights (GDPR)

If you reside within the European Economic Area (EEA), you possess specific rights under the GDPR, including:

• Right to Access (Art. 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): Ask us to correct inaccurate or incomplete data.
• Right to Erasure (Art. 17): Request deletion of your personal data when no longer needed for legal or operational purposes.
• Rights to Restrict Processing (Art. 18) and Data Portability (Art. 20).
• Right to Object (Art. 21): Object to data processing based on our legitimate commercial interests.

7. Cookies & Tracking

We use cookies to enable crucial site functions, such as language preferences and localized search capabilities. We may also gather anonymous analytical metrics to improve user navigation. You can restrict or block cookies through your browser settings, though some features of our site may not function fully as a result.

8. Contact Us

For inquiries regarding this privacy policy or to exercise your data protection rights, please contact our team: